When guests walk through the door to your event, it’s your event staffers who will ensure that they experience the event as you’ve planned and envisioned it. Are they up to the task? Help them offer flawless service with these four training best practices.
1. Role-play your event as a guest.
The difference between a good event and a great event is attention to detail. How should arriving VIPs or speakers be greeted and managed? Should pre-registrants be processed in a different line from on-site registrants?
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