The objective of crisis management is to develop structured solutions to crisis and emergency situations by allocating and utilising effective resources to ensure minimal impact to people, reputation and assets in this order of priority. There are two complementary forms of crisis management: operational and communications.
These guidelines are designed to help association executives to plan, prepare, manage, and recover from any crisis situation during a meeting, and to provide crisis management direction and guidelines to any meetings management company which engage with international associations.
Related press release: ICCA published guidelines on crisis management for associations.
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