This website uses cookies, which are necessary for you to login to the My ICCA section, integrate social media and track visits to our website. ICCA is legally obliged to ask your permission to use cookies and to inform you about how we use them. By continuing to use our website you are accepting our use of cookies as described in our Privacy Policy. Find Out MoreContinue
Remember Associations only: Forgot password

Working with suppliers

Tips and advice on working with destination marketing bureaux, venues, hotels, and transport and meetings management companies.
For the International Society for Professional Management (ISPIM) working with suppliers is all about partnership, which is why the Society's Executive Director has compiled a one page document briefing document aimed at suppliers.

This article has been originally published by our media member MEETINGSNET Magazines & E-Media, Penton Media and has been featured in full below with their permission.

Meeting professionals tend to have a love/hate relationship with their housing room blocks. Love because a good room block will lock in the meeting space they need. Hate because, well, can you say “attrition”?

I’ve interacted with plenty of corporate legal departments throughout my career, and I’ll admit it: reviewing legalese is not something I look forward to doing.

The geo-political and economic landscape of international association meetings today is facing growing challenges and new models of disruption. This is a fact we all have to live with and the biggest question is how do you survive in such turbulent t

'Healthy’ is the new buzzword in the meetings and events sector. Over the past year, associations have become increasingly aware of the negative health impact of events and meetings:

Despite all your legwork to find the right location and room rates for your meeting, even after the contract is signed you may find that the hotel is in the marketplace promoting lower rates over your blocked dates. Is there anything you can do?

Today’s guest post is by Elaine Gluckian, a content developer for networking app provider Swapcard. She has a strong interest in technology and innovation law.

Requests for proposal, a vestige of the old economy, have been used for decades to secure event space. For those of you who haven’t had the joy of dealing with RFPs,

We all know that restaurants are masters when it comes to using psychology to draw us in, influence our food choices, persuade us to tip more, and feel more satisfied with our experience.

You've heard the horror story. A company hosts an event at which alcohol is served. An attendee overindulges, gets in his car, and drives straight into oncoming traffic on the highway

The vast majority of meeting planners choose their venues before they choose their AV providers. But in-house AV companies work so closely with hotels today that choosing the venue often locks you into using the in-house AV provider.

Susanna Tocca, MD Portugal, of destination marketing company AIM, looks at the added value of destination management services
Destination management companies (DMCs) have been having a difficult time.

On behalf of the Conventa experience team we would like to invite you to become a hosted buyer at the 8th Conventa and join a select group of international meeting planners

Whatever the season, the battle of the thermostat continues in almost every ballroom. Add a blustery winter day to the mix and you can count on complaints heating up.

Car-hailing service Uber has just taken its new UberEvents service nationwide, allowing event hosts to prepay for Uber rides for their guests.

It’s hard to be green when your meeting venue isn’t. That's why the recently published Second Annual Green Venue Report

Transportation is the attendee’s first and last impression of your event. A bad beginning sets a negative tone for everything that follows, and a bad exit overshadows an otherwise positive experience.

There are a few ways to think about revenue management. One is that it gives hoteliers a formula for maximizing revenue per available room.

A study by cloud-based enterprise event management platform Cvent found that millennials in the US value a venue’s cost as most influential, while members of older generations value customer service when sourcing their next meeting location.

It’s no wonder that meeting planning made fifth place on CareerCast’s most stressful jobs of 2015 list.

Today's guest post is by Andrew Taffin, CEO of Tallen Technology Rentals. Every event, meeting, and conference has to budget for AV equipment and personnel.

I just read Becki Cross's fantastic post on the Event Manager Blog about how to get the most out of your event photographer.

Planners, when you submit requests for proposals to hotel companies, what’s on your list of must-haves and nice-to-haves?

Based on a large database of more than 80 destinations and 60,000 business events delegates used for Pacific World monthly Destination Index

If 30 years in the events industry have taught me anything, it’s that not all time is equal—especially when it comes to the relative value of time when planning events.

It’s the Wild West in the attendee mobile app space! The barriers to entry are low and there are literally hundreds of companies offering solutions.

There’s been a lot of conversation this year around the disparity between meeting budget allocations and the escalating costs of holding a meeting.

The cruise experts at, Josephine Kling and Joyce Landry, have amassed pages of resources for first-time cruisers and experienced pros.

In a recent survey, “venue cost” predictably came out on top as the most important factor considered by meeting planners when booking venues.

The event planning software company Social Tables and the advocacy group Meetings Mean Business have collaborated with industry experts on a trend report called “The 9 Ways Meetings Will Impact Hotels in 2015.”

Secondary cuts with first-rate taste: That's just one idea for reducing spending on the center of the banquet plate.

Planners who attended the recent Omni Hotels & Resorts Be Collaborative education and networking event in Boston are now designated Omni Meetings Specialists, having taken the Omni Meetings University online course and passed the multiple-choice exam

Each day dietary restrictions increase as part of day-to-day of event organizers and catering suppliers.

Here are five things planners and their AV vendors need to know about working with unions at their events.

How do you find new and engaging designs for events, activities for meetings, and ways to wow jaded audiences?

Here are a few negotiating nuggets gleaned from attending industry event sessions led by John Foster, Esq., CHME,

In theater, actors and stage elements are deliberately positioned based on how and where the director wants the actors to move.

When Marriott International began placing envelopes in guest rooms to encourage guests to tip housekeeping staff last year, it prompted discussion of tipping habits in general.

Both leisure travelers and business transient travelers make their own choices for air transport options.

While planners are not required to collect data on how their meeting, convention,

In 2009, British newspapers had a field day blasting a gift given by U.S. President Barack Obama to U.K. Prime Minister Gordon Brown.

Let’s start with a simple premise: No matter how expert you may be, no matter how many years you have been managing meetings

Every event, meeting, and conference has to budget for AV equipment and personnel. While no one wants to overspend on anything, much less technology, a poorly conceived, unworkable tech budget can prevent a meeting from reaching its goals and objecti

Today’s planner has to deal with housing poachers who prey on exhibitors and attendees to get them to book in their block—whether they actually have a block or not. And then there are the attendees who’d rather book their rooms through

As much as I am passionate about strategic meetings management, I am equally passionate about forming long-lasting partnerships with key suppliers. For planners, this requires a mindset shift toward more trust and inclusiveness.

If you haven’t checked out the Convention Industry Council’s APEX resources for meeting planners, you’re missing out on a rich collection of free, downloadable templates and guides that can save you tons of time—and possibly save your budget as well.

The Incentive Research Foundation (IRF) has identified 'significant' opportunities to improve hotelier-planner relationships, like providing more information in requests for proposals (RFPs).

At its meetings during the past few years, Financial & Insurance Conference Planners has included “idea exchange” sessions on the agenda, allowing meeting planners and hospitality partners to share experiences and ideas on various topics. It’s

Speakers sell the invisible. The intangible. The possible. They create feelings in your attendees that cause them to take action at work, at home, and in their communities.