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Presidential Message: Regarding the future development of ICCA

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31 July 2020 

Today, I am writing to all members of ICCA with important news regarding the future development of our organisation.

In order to adapt to the changing demands of our industry and better serve our members, and as a part of a larger strategic objective to protect and strengthen the future of our association, we have taken the difficult decision to restructure the ICCA team and will begin phasing out a number of head-office positions in the months ahead. Today we shared this information with all staff and following this communication to you there will be a public statement issued. 

I would like to assure you that this decision was taken neither lightly nor in haste.  As many of you may know, ICCA has been formally exploring its organisational effectiveness for a number of years. This process included engaging an independent consultancy to carry out a strategic organisational review, evaluate all areas of ICCA’s structures and provide recommendations on how ICCA can maintain and enhance member services whilst ensuring the association’s long-term effectiveness and sustainability. The findings of this review highlighted our great strengths of shared values and trust,  but also pointed out ICCA’s cautious approach to change and a need for greater efficiency in order to remain relevant. 

As I have previously reported, last year the ICCA Board of Directors met to review our five-year strategic plan and agreed to evolve this to a three-year plan which would incorporate measures required to protect and prepare ICCA for the future. We asked the ICCA CEO to review these measures and to begin the process of implementing change following a further period of planning and evaluation. 

It is important to highlight that the changes to head-office staff positions are in no way a matter of personal performance, but rather the need to restructure the functions required to carry out the ICCA mission.  There will be no impact to our regional offices. 

It is vital that ICCA continues to evolve in step with what members from all regions are demanding and this call for change has been compounded more recently with the need for speed of response, adaptability and a nimble approach to change within our industry during this current Pandemic.

As we all navigate a new way of working together and through this difficult time, we do so with the best interests of our association at heart. ICCA has been here for 57 years and while these changes are very tough to make, I am confident that they will put us in a position of strength for the future.

I want to thank you for your support as we work towards our continued goal; to make ICCA a stronger, more agile and adaptable 21st-century organisation, best-positioned to answer your needs and to help drive the success of all its members.


Yours sincerely,

James Rees
ICCA President

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