This Month we get to know better Infor:

What was your motivation to join ICCA? 

To strengthen our expansion goals, enhance awareness, and achieve peer validation within the MICE sector, Infor sought an association that aligns with our vision and objectives in the Events Industry.

As a leading global enterprise software company, we prioritized associations with the capacity to influence and maintain a global presence. We carefully evaluated how our offerings could benefit other association members too.

Networking, knowledge sharing, and research were critical components of our decision-making process. Understanding industry needs within the EMEA and APAC markets directly from venues, and engaging with members through chapter meetings, annual congresses, educational opportunities, and webinars, were crucial factors. We aimed to contribute our extensive knowledge in the technology landscape while learning from others.

Our research identified strong synergies between ICCA and Infor. We believe that collaboration between ICCA and Infor can drive significant advancements in the meetings and events industry. ICCA's extensive network and advocacy for international meetings, combined with Infor's innovative event management solutions, can enhance the efficiency, sustainability, and impact of events organized by ICCA members.

Common Goals:

  • Enhancing Operational Efficiency: Both ICCA and Infor focus on providing tools and resources to streamline event planning and execution.
  • Promoting Sustainability: A shared commitment to sustainable practices in the meetings and events industry.
  • Fostering Inclusivity: Emphasis on diversity, equity, and inclusion to drive innovation and better business decisions.
  • Creating Lasting Impacts: Enabling members to leave a positive legacy through well-organized and impactful events.

By leveraging ICCA's educational resources, networking opportunities, and advocacy initiatives alongside Infor's technological solutions, we believe members can achieve more effective and successful meetings, contributing to the global progress of the international meetings industry.

 

What sets Infor (Czech Republic) s.r.o. apart? 

The main characteristic that sets us apart from other competiros and vendors is Infor's Industry-Specific Functionality

Infor excels in developing purpose-built products for specific industries, reducing the need for multiple add-ons.

Key Differentiators of Infor CloudSuite:

  • Pure-Play Business Models: Our products, including the Sales and Event Management Platform, are tailored for specific business models.
  • Pre-Integrated Add-Ons: Infor OS provides seamless integration.
  • Exceptional Support: We are known for our highly responsive customer support.
  • High Customizability: Infor products offer extensive customization options.
  • Training Instances: Provided as part of our subscription service.

Advantages of Multi-Tenant Cloud Deployment:

  • Scalability and Resilience: Auto-scaling in Infor's multi-tenant cloud ensures efficient resource use and reliable service delivery.
  • Continuous Innovation: Automatic updates keep customers on the cutting edge without costly infrastructure investments.
  • Lower Cost of Ownership: Our cloud solutions reduce hardware, security, and operational costs.
  • Faster Time to Value: Automated provisioning and resilient infrastructure minimize downtime and boost productivity.

 

What is your favourite success story from your organisation?

There isn’t just one favorite success story for us at Infor Hospitality - every customer partnership is special. We're passionate about helping each client modernize and unify their operations across multiple locations, ensuring they can deliver a seamless guest experience while maximizing efficiency. Our solutions are designed to not only enhance operational efficiency but also elevate the guest experience through personalized service and quicker response times. These implementations often result in improved guest satisfaction, higher occupancy rates, and reduced operational costs. Infor Hospitality consistently drives meaningful improvements in both guest experiences and business outcomes, demonstrating how technology can truly transform the hospitality industry.

 

What can we expect to see from Infor (Czech Republic) s.r.o. in the future?

You can expect Infor (Czech Republic) s.r.o. to build on our strengths in cloud technology, focus on local market needs, and contribute to the ongoing digital transformation of the Hospitality businesses. Infor is committed to helping businesses streamline operations, maximize profitability, deliver great guest experiences, and compete globally today and in the future.