Meet the faces behind ICCA's famous First Time Attendee programme! ICCA places huge importance on giving First Time Attendees (FTAs) at the ICCA Congress a very warm welcome. Each year, just before the ICCA Congress begins, new attendees are invited to join a specialised session that aims to prepare them for success. Jam-packed full of helpful advice that is delivered from member to member, the programme has been delivered to over 3,000 delegates since it initially began and is designed with care to help them network, do business, learn, and maximise the benefits of attending their first ICCA Congress.

At the centre of the entire programme are the people we couldn’t do it without: our mentors, an amazing group of ICCA members and #ICCAFriends who are Congress veterans and want to help support and steer our newbies as they join the ICCA Family.


Senior Consultant with ENITED Business Events

““Listening carefully to our customers, inspiring them anew each day, and working together for success – that’s my greatest as well as my favorite challenge.”

A Short Story.

I was born in Sweden in the early 50’s.

After a variegated professional life I got involved with the business event industry in the end of the 80’s, as project manager for different major city events and a couple of international business events.

From 1997 to 2007 I was the team leader for the Gothenburg Convention Bureau, Sweden, and after a short break I held the same position at the Stockholm Convention Bureau until 2014.

Since then I have been working closely with ENITED Business Events in Vienna, where I also live since 2007, acting as a senior consultant mainly focusing on supporting destinations in their business events strategies.

I am married to Ulrike von Arnold.

I have three children and six grandchildren, and a “bonus child” through Ulrike.

For more information, please visit his LinkedIn Profile.

Thank you Henrik for being an FTA mentor! Are you interested in helping our First Time Attendees to settle in? Please email to find out how you can become a mentor.

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